Chief Operations Officer (COO) Curative

4 weeks ago
Job ID
# Positions
Non Profit - Health Care


Curative Care is a leading community resource that provides high quality services to children, adults and senior citizens with disabilities or limiting conditions at community-based sites and natural settings in Milwaukee and surrounding counties. Programs offer a variety of purposeful, goal-oriented activities and opportunities that promote independence and enrich lives. Curative sees people for their abilities and their amazing staff works with them to improve their function and quality of life. Founded in 1919, Curative Care offers programs and services at eight community-based sites in southeast Wisconsin.

Mission: Curative Care improves the function and quality of life for persons with disabilities or limiting conditions through high quality care and services.
Vision: To be the premier provider of comprehensive, efficient and effective services to children, adults and seniors with disabilities or other limiting conditions in Milwaukee and surrounding counties.
Values: Compassion, Respect, Service Excellence, Quality, Teamwork


The purpose of the Chief Operating Officer (COO) position is to lead strategic planning; identifying, developing and implementing new programmatic strategic initiatives. As part of the senior leadership team and reporting to the President and Chief Executive Officer (CEO), the Chief Operating Officer has strategic and operation responsibility for leading and managing a comprehensive array of services, programs, leaders and projects throughout the organization. The ideal candidate will:

• Accountable to develop, implement and meet annual operational budget. Proactively plan and execute on revenue goals.
• Establishes expectations for excellence in all programs and ensure the achievement of quality, talent management and growth targets.
• Cultivates relationships with public and private funders and other key stakeholders including clients, families and healthcare providers to broaden the scope of Curative’s reach within the area it services.
• Supports the CEO to ensure highly productive Leadership, Management and Team Building
o Manage, direct, and hold accountable business divisions to meet established goals.
o Engage employees in continuous improvement and innovation
o Perform ongoing analysis and oversight to ensure proper staffing levels are maintained to deliver optimum care and services.
o Foster and promote effective teamwork and relationships.
• Serve as Executive Level leadership and a resource and role model of high integrity for staff, individuals and their families.
• Remain current on changes within the legal, regulatory, economic and competitive environments, which may affect the specified areas of service lines and ensure areas are in compliance with CARF accreditation.

Direct business line accountability includes all business lines; Curative New Berlin Therapies, Birth to Three, Employment Services, Adult Day and Senior Services.


• Minimum bachelor degree, Master’s degree preferred from accredited university
• At least 10 years’ experience working in a senior position within healthcare.
• Can carry out and effectively support, embrace and communicate the mission in and outside of Curative Care Network.
• Uses metrics to evaluate effectiveness of marketing toward enterprise wide business goals, revenue and mission impact.
• Makes decisions and sticks with it. Leads, inspires and invigorates a team.
• Flexible and able to execute change based on strategic plan and goals.
• Effective and strong communication skills both verbal and written. Presents complex information in an easy to understand format. Is an effective spokesperson. Ability to read, writes, speak and understand the English Language.
• Demonstrated experience and knowledge of healthcare operations; in tune to best practices, competition and trends in the marketplace; familiar with compliance, data collection and analysis, and quality/performance measurements.
• Strong business and budgetary acumen including budgetary preparation against the operating plan.
• Strong organizational and leadership skills with attention to detail and accuracy.
• Proficiency in the use of Microsoft Word, Excel, PowerPoint, Outlook, Visio, Project or a similar software required
• Must demonstrate sound judgment, maturity and emotional stability in diplomatically dealing with clinical staff, residents, families, volunteers, visitors, staff and vendors.
• The mobility to travel to site locations and move about the facility.
• Must be able to pass routine or periodic drug testing per policy.


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